Payment Flow โ€“ Shoploc
Payments

Payment Flow

Secure, simple, and transparent payments โ€” here's how every transaction works on Shoploc.

What We Accept

Payment Methods

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UPI

GPay, PhonePe, Paytm, BHIM & all UPI apps

๐Ÿ’ณ

Credit Card

Visa, Mastercard, RuPay, Amex

๐Ÿง

Debit Card

All major Indian bank debit cards

๐Ÿฆ

Net Banking

All major Indian banks supported

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Wallets

Paytm Wallet, Mobikwik & others

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Powered by Razorpay

All payments processed via Razorpay's secure gateway


How It Works

Payment Process โ€” Step by Step

1

Review Your Order

At checkout, review your cart items, delivery address, and the total amount including any applicable taxes. All prices are in Indian Rupees (INR) and are inclusive of GST unless stated otherwise.

2

Choose a Payment Method

Select your preferred payment option โ€” UPI, card, net banking, or wallet. You will be redirected to Razorpay's secure payment page to complete the transaction.

3

Complete the Payment

Enter your payment details on Razorpay's encrypted payment page. For UPI, you will receive a payment request on your UPI app. For cards, an OTP may be sent to your registered mobile number.

4

Payment Confirmation

Once payment is successful, you will be redirected back to Shoploc and shown an order confirmation screen. A confirmation email with your Order ID will be sent to your registered email address.

5

Order Processing Begins

Your order enters our fulfilment pipeline immediately after payment is confirmed. You will receive shipping updates via email as your order is packed and dispatched.

โš ๏ธ Important: Payment must be completed in full at the time of order. We do not offer Cash on Delivery (COD) or Pay Later options. All sales are final โ€” no returns or refunds once an order is confirmed.

Your Safety

Payment Security

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SSL Encrypted

All data between your browser and our servers is encrypted with SSL/TLS.

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PCI-DSS Compliant

Razorpay is fully PCI-DSS compliant. We never store your card details.

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OTP Verification

Card payments are protected by bank-level OTP authentication.


Common Questions

Payment FAQs

My payment was deducted but I didn't receive an order confirmation. What should I do?

If your payment was debited but your order was not confirmed, the amount will typically be auto-reversed to your original payment method within 5โ€“7 business days by Razorpay. If it isn't reversed, contact us at info@shoploc.in with your transaction reference number.

Is Cash on Delivery (COD) available?

No, we currently do not offer Cash on Delivery. All orders must be paid online at the time of checkout via our supported payment methods.

Can I pay in instalments or use EMI?

EMI options may be available depending on your bank and card type through Razorpay at checkout. This is subject to your bank's terms and availability.

My payment failed. Will I be charged?

If your payment fails, no amount will be deducted and your order will not be confirmed. If an amount was deducted despite a failure, it will be auto-reversed within 5โ€“7 business days.

Are there any hidden charges?

No. The amount shown at checkout is the final amount you pay. There are no hidden fees, processing charges, or surprise deductions.