Terms & Conditions – Shoploc
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Terms & Conditions

Last updated: June 04, 2026  ·  Please read these terms carefully before using Shoploc.

01

Acceptance of Terms

By accessing or using the Shoploc website located at shoploc.in (the "Platform"), you confirm that you are at least 18 years of age, have read and understood these Terms & Conditions, and agree to be bound by them.

If you do not agree with any part of these terms, you must discontinue use of the Platform immediately. We reserve the right to update these terms at any time, and continued use of the Platform following any changes constitutes your acceptance of the revised terms.

These terms form a legally binding agreement between you and Shoploc. Please read them carefully.

02

Use of the Platform

You agree to use Shoploc only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Platform in any way that violates applicable local, national, or international laws or regulations.
  • Transmit unsolicited or unauthorized advertising or promotional material (spam).
  • Attempt to gain unauthorized access to any part of the Platform or its related systems.
  • Use any automated tools, bots, or scrapers to access or collect data from the Platform.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Engage in any conduct that restricts or inhibits the use or enjoyment of the Platform by any other person.

03

Your Account

To access certain features of Shoploc, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must provide accurate, current, and complete information during registration.
  • You must promptly update your information if it changes.
  • You must notify us immediately of any unauthorized use of your account.
  • Shoploc will not be liable for any loss resulting from unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are found to be involved in fraudulent activity.


04

Orders & Payments

When you place an order on Shoploc, you are making an offer to purchase a product. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payment must be made in full at the time of order placement.
  • We accept major payment methods including UPI, credit/debit cards, net banking, and wallets.
  • Your payment information is encrypted and processed securely. We do not store card details.
  • In the event of a payment failure, your order will not be confirmed until payment is successfully received.
Order confirmation is sent via email. Please check your spam folder if you do not receive it within 10 minutes.

05

Delivery

We aim to deliver all orders within the estimated timeframe displayed at checkout. Delivery timelines may vary depending on your location, product availability, and local conditions.

  • Delivery is available to serviceable pin codes across India.
  • Same-day and next-day delivery may be available for select locations and products.
  • Shoploc is not responsible for delays caused by courier partners, natural disasters, or other events beyond our control.
  • Risk of loss or damage passes to you upon delivery of the product to the shipping address provided.
  • If a delivery attempt fails due to an incorrect address or unavailability, re-delivery charges may apply.

06

No Returns & No Refunds

All sales made through our website are final. We do not accept returns or exchanges, and no refunds will be issued once an order has been placed and payment has been processed.

  • Please review your order carefully before completing your purchase, as we are unable to cancel, modify, or reverse orders once confirmed.
  • In the rare event of a defective, damaged, or incorrect item being delivered, please contact our support team within 48 hours of delivery with photo evidence. We will review such cases individually and reserve the right to offer a replacement or resolution at our discretion.
  • Refunds will not be provided for change of mind, incorrect selection, or delayed delivery due to courier or logistics issues beyond our control.
  • For any payment-related disputes or failed transaction amounts debited from your account, the amount will be automatically reversed to your original payment method within 5–7 business days as per Razorpay's payment gateway policy.

07

Intellectual Property

All content on the Shoploc Platform, including but not limited to logos, text, images, graphics, software, and product listings, is the property of Shoploc or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Platform without our prior written consent. Unauthorized use may result in legal action.


08

Limitation of Liability

To the fullest extent permitted by applicable law, Shoploc and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform.

  • We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses.
  • We are not liable for any loss of data, profits, or goodwill arising from your use of the Platform.
  • Our total liability to you for any claim shall not exceed the amount paid by you for the specific order giving rise to the claim.

09

Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Shoploc, you consent to the collection and use of your information as described in our Privacy Policy.

We are committed to protecting your personal data and comply with applicable data protection laws in India, including the Information Technology Act, 2000.


10

Termination

We reserve the right, in our sole discretion, to suspend or terminate your access to the Platform at any time without notice if we believe you have violated these Terms, engaged in fraudulent activity, or acted in a manner harmful to other users or to Shoploc.

Upon termination, your right to use the Platform will immediately cease. All provisions of these Terms that by their nature should survive termination shall do so, including ownership provisions, warranty disclaimers, and limitations of liability.


11

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.


12

Contact Us

If you have any questions, concerns, or feedback about these Terms & Conditions, please reach out to us:

  • Email: info@shoploc.in
  • Website: shoploc.in/contact
  • Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST

We aim to respond to all queries within 2 business days.